eAudio and eBook Support Form

1. Please indicate the type of device you are using: *

Kobo Vox

Kobo Touch

Kobo Original

Sony eReader WiFi

Sony eReader

iPad

Tablet (please enter the type of tablet below)

iPhone

iPod Touch

iPod classic/nano

Other

If your device is not listed, please indicate type: :

2. Type of computer: *

PC

Mac

3. Operating System:

Windows 7, Windows Vista, Mac OS 10.6.2, etc.

4. Internet browser and version:

Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help>About

5. What type of material are you attempting to borrow?: *

eAudiobook

eBook

6. Title of eBook(s) or eAudio(s) at issue:

Only if applicable

7. Please explain the issue in as much detail as possible. Please try to include the exact wording of the error message received: *

8. Is this your first time borrowing eAudio or eBook material?: *

Yes

No

Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection of this information should be directed to the Director of Digital Technology. Freedom of Information Requests should be mailed to Hamilton Public Library, Privacy Officer, P.O. Box 2700, Hamilton, ON L8N 4E4.

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